
Strictly speaking, while the external threats to cruise ships are great, the record shows that in regards to pirates and terrorists, there have been few incidents. So, the cruise industry boast continues while unfortunately, the statistics also show that the internal security practices onboard these behemoths are less than sufficient to handle not only the external threats from pirates and terrorists, but from the associated problems in the increasing numbers of tourists who flock to these shipboard vacations.
For both cruise lines and the public, it is difficult to ignore the headlines that dominate the media today on a recurring basis. With such disturbing footnotes, one can not avoid coming to the conclusion that these ships are not really as safe as they purport. What conclusions for example can prospective passengers and the cruise industry draw from the following banners?
“Deep Blue Mysteries - Mysterious Disappearances on the Deep Blue Ocean go Unsolved – Last month George Smith and Jennifer Hagel were enjoying a wedding cruise in the Mediterranean. The weather was great, the ports of call wonderful, and like the travel brochure-life aboard ship consisted of dancing, drinking, and gambling with their fellow passengers. But on July 5th, something went terribly wrong. The new bride may now be a new widow.” [i] (MSNBC Headline – August, 2005)
“Dozens injured when cruise ship tips - Miami, Florida -- A cruise ship listed sharply off Port Canaveral, Florida, injuring at least 93 passengers, 16 of them seriously, according to the Cape Canaveral Fire Department.” [ii] (CNN Headline – July, 2006)
“Scandal on the High Seas? - Congress Holds Hearing on Cruise Ship Safety Amid Assault Allegations: It's estimated that more than 10 million Americans go on cruises every year. Now, after complaints of onboard assaults, thefts and even mysterious disappearances, Congress investigated today how safe these vacations are.”[iii] (ABC News Headline – September, 2007)
The cruise lines boast that cruise ship travel is as safe if not safer than any land-based vacation destination. They seem to believe that the inherent risks associated with being on a ship at sea is less than the risk assumed by living in a crowded city. Their corporate slug line is that the number of rapes, assaults, and other criminal acts is proportionally lower on ships, while cruise line critics argue the contrary. Both critics and the industry embrace statistics to “prove” their side of the argument. One side uses them to prove land-based crime is higher, the other uses them to illustrate that shipboard crime is proportionately low. In reality however, both critics and the industry have been misled by the “statistics” in trying to prove their side of the debate and have figuratively speaking, missed the boat on the issue. They have been comparing apples to oranges while ignoring the real question: that is, how safe are you on a cruise ship? Not how safe are you in a particular city or town vs. a cruise ship, but on a cruise ship? When it comes to violent crime, it would appear that one assault or one rape is one too many regardless of whether it occurred on land or at sea, particularly if you are the victim.
The very existence of any crime on cruise ships suggests that there indeed is a problem that must be dealt with. Comparing crime on ships with crime in a city however provides no useful indication of how safe passengers are once onboard. But according to Michael Crye, president of the International Council of Cruise Lines (ICCL), a trade association for the cruise industry based in Washington D.C., taking a cruise is as safe as “your average community in the United States and, I would think, safer than staying at a motel.”[iv] That comparison in itself can be interpreted differently depending on what you want to prove. If Mr. Crye is suggesting that crime on a cruise ship is about as average as Cleveland, Ohio or Minneapolis, Minnesota for example, then crime really is out of control on these ships. For example, both these “average” communities in the United States had the highest statistics for forcible rape per 100,000 inhabitants in 2005. New York, New York incredibly, had one of the lowest ratings for forcible rape, just above Bakersfield, California.[v] These statistics however could be flawed for the same reasons that crime reported on cruise ships is low. The above statistics reflect only crime that is known, that is; incidents reported to the police.
Mr. Crye provided the following statistics in congressional testimony following the disappearance of George Allen Smith IV. He cited that the violent crime rate in the United States is about 465.5 per 100,000 inhabitants. The FBI reports that on average, there are only 50 crimes a year against U.S. citizens (on cruise ships) that are both reported and investigated by the FBI. According to the Bureau of Justice, 1 in every 1,000 persons are sexually assaulted (on land), but on ships there is only one alleged sexual assault for every 100,000 passengers.
On the surface these statistics seem relatively impressive however; underneath they suggest a deeper problem. The figures are artificially low. The statistics do not include crimes against non-U.S. citizens for which the cruise ships are not obligated to report to the FBI and do not necessarily include crime against crew members committed by other crew members. The statistics also do not reflect cases that go unreported. Unreported crime is a problem also prevalent in reporting land based crime. Many victims, especially in cases of sexual assault are unwilling and afraid to report such crimes out of fear of humiliation, embarrassment or belief that nothing will be done to bring the guilty to justice or that the crime will go unpunished. They fear being disclosed to parents, guardians, husbands or wives or retribution from the alleged perpetrator. Statistics are also near to impossible to calculate with regard to sexual crimes being reported by employees of the cruise ships themselves. The FBI records indicate that those statistics are virtually non-existent.[vi] Evidence suggests however that crime directed by crew against other crew members is very alarming, especially with regards to sexual assaults.
In most cases, a shipboard incident demands that the cruise ship security department conduct a preliminary investigation. They will conduct interviews with suspects and victims and collect what they perceive to be evidence. But many times, the security department is under pressure from the ship’s officers and from the corporate office to return the ship to its normal routine. In so doing, they have sometimes inadvertently altered, cleaned or destroyed the crime scenes. And who can blame them. It is not in the best interest of the ship to have these investigations being conducted while in the middle of a cruise with paying customers trading gossip in the buffet line, let alone have ghastly crimes scenes filled with blood lying around while waiting for the FBI to arrive. This is very disturbing to passenger comfort levels.
Unfortunately, the cruise lines hire employees to act as “security,” and are very liberal in their approach to internal security. Using Gurkhas or Indian nationals who owe their allegiance to the cruise lines creates partiality and a predictable response to serious security incidents. For example, on the P&O cruise ship Pacific Sky in which Dianne Brimble died in 2002 under a cloud of allegations of date rape, there were reports of shocking shipboard conduct with some passengers running naked through the ship’s passageways. Shipboard employees later reported that this behavior is fairly typical and that shipboard security routinely looks the other way.[vii] If what happens in Vegas stays in Vegas, then most assuredly, what happens at sea remains at sea, far out of reach of official and in most cases a legal response.
Not surprisingly, the Subcommittee on National Security, Emerging Threats and International Relations began looking into cruise line safety spurred on by the Seaborne Spirit attack and the strange July 2005 disappearance of a 26-year-old honeymooner in the Mediterranean from a Royal Caribbean vessel. This was not the first time however that Congress has banged the drum for reform in this industry that many including those in Congress consider loosely regulated. In this instance, the subcommittee was being led by Christopher Shays, of Connecticut. Shays accurately summed up on December 13th, 2005 in his opening statements before the subcommittee, the problems currently facing the cruise industry with the following sentiments:
“Just two days ago, Coast Guard officials began conducting search operations in the waters north of the Bahamas because a cruise ship passenger was reported missing. In early November, modern day pirates fired mortars at a cruise ship off the coast of Somalia. These are two recent additions to a growing manifest of unexplained disappearances, unsolved crimes and brazen acts of lawlessness on the high seas. According to industry experts, a wide range of criminal activities, including drug smuggling, sexual assaults, piracy and terrorism, threaten the security of maritime travel and trade. Today we begin an examination of the complex web of laws, treaties, regulations and commercial practices meant to protect lives and property in an increasingly dangerous world. Ocean travel puts passengers and crews in distant and isolated environments and subjects them to unique risks and vulnerabilities. Like small cities, cruise ships experience crimes – from the petty to the profoundly tragic. City dwellers know the risks of urban life, and no one falls off a city never to be heard from again. Cruise passengers can be blinded to the very real perils of the sea by ship operators unwilling to interrupt the party for security warnings. And after an incident occurs, a thorough investigation can be profoundly difficult when the crime scene literally floats away, on schedule, to its next port of call.”[viii]
To paraphrase Christopher Shays, city dwellers know what urban risks they face when they leave their front door. This is in sharp contrast to the possibility that while at sea, a passenger may experience criminal activity that is both unreported (to law enforcement authority) and unprofessionally investigated. And with little legal recourse from the cruise lines or international maritime law, the risks would appear to be understated. The reason that these phenomena are now occurring in greater and greater frequency is simple. As compared to even the great luxury liners of yesteryear, cruise ships today are competing for the title of the largest, the biggest and grandest cruise ship in the world. It is only logical to assume that such problems would come along with such growth.
Cruise ships of the modern day are floating communities and it would be naïve to think that all the elements of society, both good and bad are not represented on these ships at any given moment. Passengers are under the mistaken assumption that criminal laws are not enforceable on the high seas. Security and safety incidents have always occurred on cruise ships, but until now they have not received the kind of negative publicity that the cruise lines fear. The general public has a choice to travel on cruise ships and the paying passenger has a right to expect certain measures of security and safety. The alarming truth however is that criminal incidents, safety accidents and unacceptable crew and passenger behavior will likely increase as more and more passengers are crowded onto these ships. As cruise ships expand and multiply in size and number, as ports become more and more crowded; these incidents will increase proportionally. It is only a rational assumption.
Admittedly, some of these security issues are far beyond the cruise lines ability to control. However, that would not exclude them from advising their passengers about inherent dangers that they may encounter while they are guests aboard the ship or when venturing ashore. With the obligatory lifeboat muster at the beginning of each cruise, the cruise ship believes it has satisfied most if not all of the mandated safety requirements. Other than presenting a cruise card when boarding or disembarking the ship, security is hardly mentioned again after the cruise begins. But security threats and the security situation over the entire world are ever changing and require constant updates, both to the ship and to the passengers. This may even include the cruise line’s responsibility to cancel or reschedule certain ports-of-call from the cruise itinerary due to high crime rates in certain ports, a potential terrorist threat, increased health risks, or political instability in a particular country.
While itineraries do get altered from time for some or all of these reasons; cruise lines risk losing their established base of customers as well as the potential cruise market by advertising that there are inherent risks associated with their product. Cruise lines have the capability and certainly the resources to meet those challenges as their fleets continue to grow in size and the numbers of passengers increase. The record demonstrates however that they lack the ambition because the environment in which they operate in not only permits crime, lawlessness, and unsafe activities, but encourages them.
This does not imply that these ships are operating without any standardized safety or security regulations. Quite the contrary. In general they are heavily regulated and inspected by multiple layers of governmental and international oversight. However, one area of the shipboard environment that is not regulated or inspected is the ship’s internal security capabilities especially with regard to criminal investigations and crime prevention. In other words, there is no Office of the Inspector General for the cruise industry that oversees the professionalism of its security forces. That leaves the cruise lines open to interpret what security on their ships should look like and how it should react. Is this a big concern? It is if you are the victim of a crime.
Because the professionalism of the security staff is questionable, it is not all that alarming to look at today’s headlines and read about passengers falling off cruise ships or disappearing into thin air or some other cruise-ship mishap. From this, one surmises that despite the cruise line’s best intentions or efforts to secure their product, there are still significant risks to both passengers and crew that need to be addressed. Real progress can only be made when real efforts are made to counter and stop these incidents from occurring instead of sweeping them under the carpet to prevent them from all costs in making headlines. This is an activity that the cruise lines spend a great deal of time engaged in, bad publicity after all, can sink a cruise ship quicker than any iceberg.
[i] Clint Van Zandt, “Deep Blue Mysteries - Mysterious Disappearances on the Deep Blue Ocean go
Unsolved”, MSNBC, Aug. 15, 2005, http://www.msnbc.msn.com/id/8961958/
[ii] Rich Phillips and Susan Candiotti, “Dozens injured when cruise ship tips” CNN, July 19, 2006 http://www.cnn.com/2006/US/07/18/%20cruise.return/index.html
[iii] Jake Tapper and Matthew Jaffe, “Scandal on the High Seas? - Congress Holds Hearing on Cruise Ship Safety Amid Assault Allegations” ABC News, September 19, 2007 http://abcnews.go.com /US/Story?id=3627042&page=1
[iv] Christopher Elliott, “Mystery at Sea: Who Polices the Ships?”, The New York Times, February 26, 2006, http://travel.nytimes.com /2006/02/26/ travel/26crime.html
[v] “Crime Rates for Selected Large Cities, 2005 - offenses known to the police per 100,000 inhabitants”, [Internet on-line], available from: http://www.infoplease.com/ipa/A0004902.html; 15 May 2008
[vi]Christopher Elliot, “Mystery at Sea: Who polices the Ships?”
[vii] “Cruise death case: ‘naked behavior not unusual’”, LLOYD'S LIST, June 27, 2006 (No.59195) , p 3
[viii]“Shays, Souder Hold Hearing on Cruise Line”, Safety http://www.house.gov/shays/news/2005/december/deccruise.htm; December 13 2005,